Pooch Airways – Terms and Conditions

Last Updated: 1/1/2026

These Terms and Conditions ("Terms") govern your use of the Pooch Airways website and services. By accessing or using our website or booking a flight through Pooch Airways, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use this website or our services.

1. Company Information

Pooch Airways is operated by:

JBL Global Charter Inc.
6726 NW 72 Ave
Miami, FL 33166
United States

Email: info@poochairways.com

Throughout these Terms, the words “Pooch Airways,” “we,” “us,” or “our” refer to JBL Global Charter Inc.

2. Description of Services

Pooch Airways provides shared private jet travel designed for passengers traveling with pets in the aircraft cabin.

Pooch Airways is not a direct air carrier but arranges shared charter flights operated by FAA Part 135 licensed air carriers.

Aircraft operators maintain full operational control of all flights. Pooch Airways coordinates marketing, passenger bookings, and travel logistics for these shared charter flights.

3. Website Use

By using this website, you agree that you will:

  • Use the website only for lawful purposes
  • Not interfere with or disrupt the operation of the website
  • Not attempt unauthorized access to the website or its servers
  • Not introduce viruses, malware, or harmful technology

We reserve the right to suspend or restrict access to the website at our sole discretion if misuse occurs.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, videos, and design elements, is owned by Pooch Airways or its licensors and protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any website content without prior written consent.

“Pooch Airways®”, “Paws to Panama™”, and related marks are trademarks of JBL Global Charter Inc.

5. Flight Booking Terms

Pooch Airways offers shared private jet seats on a pay-by-seat basis.

By booking a flight, you acknowledge and agree that:

  • Seats are sold individually on shared charter aircraft.
  • Flights are operated by FAA-certified Part 135 charter operators.
  • Aircraft operators maintain operational control of the flight.

Seat availability is limited and bookings are confirmed only once payment is received.

6. Payment and Refund Policy

All flight bookings must be paid in full at the time of reservation unless otherwise agreed in writing.

Seats are non-refundable once booked.

Because shared charter flights require coordination of aircraft, passengers, and scheduling, cancellations by passengers will not be eligible for refunds unless otherwise stated in writing.

7. Charter Flight Conditions

Shared charter flights depend on operational and demand factors.

Passengers acknowledge and agree that:

  • Flights may require a minimum number of seats sold in order to operate.
  • Flights may be rescheduled for operational reasons.
  • Aircraft operators may change aircraft types if necessary.
  • Flight times may be adjusted due to weather, safety, or operational considerations.

If a flight cannot operate as scheduled, Pooch Airways may provide alternate arrangements or other solutions at its discretion.

8. Passenger Eligibility

Passengers must be 18 years of age or older to book flights through Pooch Airways.

By booking a flight, you confirm that you are legally able to enter into binding agreements.

9. Passenger Responsibilities

Passengers agree to:

  • Follow all instructions issued by the flight crew
  • Comply with all FAA rules and aviation regulations
  • Follow all safety procedures during travel
  • Ensure all personal and pet travel documentation is accurate

For international travel, passengers are responsible for ensuring that passports, visas, and pet documentation meet destination country requirements.

10. Pet Travel Requirements

Pooch Airways is designed to support in-cabin travel for pets.

Passengers traveling with pets agree to the following requirements:

  • Pets must be vaccinated and in good health
  • Pets must be well behaved and under the control of their owner
  • Owners are responsible for any damage or incidents caused by their pets

Pooch Airways reserves the right to refuse transport of animals that pose a safety risk.

Passengers must ensure their pets comply with all destination country import regulations.

11. Affiliate and Referral Program

Pooch Airways may operate an affiliate or referral program for partners including:

  • Pet relocation companies
  • Real estate relocation firms
  • Travel advisors
  • Relocation consultants

Approved affiliates may receive referral compensation of up to $1,000 per booked seat, subject to the terms of a separate affiliate agreement.

Pooch Airways reserves the right to approve or terminate affiliate participation at its discretion.

12. Third-Party Links

Our website may include links to third-party websites or services. These are provided for informational purposes only.

Pooch Airways is not responsible for the content or practices of third-party websites.

13. Website Availability

We do not guarantee that the website will always be available or uninterrupted.

We may suspend or modify the website for operational or business reasons.

14. Limitation of Liability

To the fullest extent permitted by law, Pooch Airways and JBL Global Charter Inc. shall not be liable for:

  • Indirect or consequential damages
  • Loss of business or profits
  • Flight delays caused by weather or operational circumstances
  • Actions of third-party charter operators

15. Indemnification

You agree to defend, indemnify, and hold harmless Pooch Airways, JBL Global Charter Inc., its officers, employees, partners, and affiliates from any claims arising from:

  • Your violation of these Terms
  • Misuse of the website
  • Actions of your pet
  • Violation of travel or aviation laws

16. Privacy

Your use of the website is also governed by our Privacy Policy.

17. Changes to These Terms

Pooch Airways reserves the right to modify these Terms at any time.

Updated Terms will be posted on this page and become effective upon publication.

18. Governing Law

These Terms are governed by the laws of the State of Florida.

Any disputes arising from these Terms or the use of our services shall be resolved in courts located in Florida.

19. Contact Information

Pooch Airways
JBL Global Charter Inc.
6726 NW 72 Ave
Miami, FL 33166
United States

Email: info@poochairways.com